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Contact Details

Physical:
Postal:
P O Box 182
Hokitika
Westland
7810
New Zealand
Phone:
0275558338
Mobile:
0275558338

Customer-Feedback

EXCAVATOR PARTS AND MACHINERY SALES

BUY ONLINE STORE

When you purchase parts from Excavator Parts and Machinery Sales we ask if you could offer us feedback so we can make others know of your experience.

Please send your feedback to craig@excavatorparts.co.nz

Feedback is listed below:

  • From: Stacey Silcock
    Sent: Thursday, May 03, 2012 2:57 PM
    To: craig smith
    Subject:Feedback Request

    Regret delay been away

    All arrived

    Had some clearance problems with customs finally got it sorted.

    Final Drive fitted straight in

    The Hyundai is now going well

    Price was good so I will buy more



    Stacey Silcock

    Toormina

    NSW

    Aust
  • From: Matthew Robson
    Sent: Wednesday, May 02, 2012 7:18 AM
    To: craig smith
    Subject: RE: Feedback request



    Hi Craig.



    I think I was one of the first to use the web site

    SPK10-10 Hyd Pump works well.

    Your prices are very competitive





    Would I use you again yes

    Good luck and keep me in mind for a used final for the same beast need an ms180-3

    Love being able to order whenever I want to not when your workshop is open.



    Matthew Robson

    Deagon

    QLD
  • From: Stuart Woodward
    Sent: Monday, April 30, 2012 10:39 AM
    To: Craig Smith
    Subject: Feedback on trackgroups



    As requested for Komatsu PC40-7

    Parts arrived on time.They were as described new and complete with all pins

    Easy to fit

    Communication was good

    Very helpful





    Stuart Woodward

    Silverdale
  • From: Milian Maxwell
    Sent: Thursday, April 26, 2012 8:00 PM
    To: Craig Smith
    Subject: RE: Feedback request



    We have got the final drive and it is good

    The payment went by the card ok



    Yes we are happy to say its ok to buy from your site



    Regards

    Milian Maxwell

    Plant supervisor

    Laverton Raaf

    Vic

    Aust
  • From: Luke & Jane
    Sent: Thursday, April 26, 2012 1:14 PM
    To: craig smith
    Subject: Web site feedback



    Hi Craig,



    We had no trouble using the site, Worked well. thanks for double checking our measurements it certainly saved a hiccup.

    Chains have arrived and are in the shop for fitting.

    Condition looks good

    Thanks for the trade

    Recommend



    Cheers,



    Luke

    Apslawn

    Tasmania

    Aust
  • From: Willie Gray
    Sent: Thursday, April 26, 2012 7:52 AM
    To: Craig Smith
    Subject: Feedback request



    Hello Craig.

    Web site was easy to use



    Motor arrived

    Went well and does not burn any oil

    Took a couple of weeks longer than I wanted but can live with that due to price

    If I order again I will organize local freight



    Willie Gray

    Brunchilly

    NT

    Aust
  • From: Allan Sanders
    Sent: Monday, April 23, 2012 3:49 PM
    To: Craig Smith
    Subject: Trackgroups



    Craig



    They arrived and we fitted them

    Your service on minitrack groups is as good as I have found in Australia and the price is about 30% cheaper than we have been able to find elsewhere

    If you ever get the chance call in.



    Condition looks very good and easy to fit.



    Allan Sanders

    Nundah

    QLD

    Australia
  • From: Ian Forsyth WWUY
    Sent: Monday, April 23, 2012 11:31 AM
    To: Craig Smith
    Subject: Requested feedback





    Craig

    Used your web site easy to use

    Paid by mastercard



    Straight from Korea to Wellington no problems

    Slew box was delivered aftermarket ,goes well



    Price about half of Kobelco dealer



    I recommend you as a good trader



    Ian Forsyth

    Auto group
  • From: Dan Webb
    Sent: Saturday, April 21, 2012 3:39 PM
    To: Craig Smith
    Subject: Feedback



    Hi Craig

    Thanks for the reminder

    Cat Hyd pump has arrived and GGH fitted it

    All going ok

    Was well packed

    Took 17 days by air door to door



    Happy to buy again



    Kind Regards

    Dan Web
  • From: Bill Falcon
    Sent: Thursday, April 12, 2012 12:51 PM
    To: Craig Smith
    Cc: David Weston
    Subject: 6BD1 engine



    Hello Craig

    Re your feedback request

    Engine was as described new and well presented

    Filled it with oil started it and its still driving the main water pump

    Delivery took 5 weeks

    We will be buying another engine



    Bill Flacon

    High water irrigation services

    NSW
  • From: Doug Richardson
    Sent: Tuesday, April 17, 2012 2:16 PM
    To: Craig Smith
    Subject: EX33 Final Drive



    Thanks for your note requesting feed back

    Final arrived

    Took 10 days by air

    Price was about $880 les than dealer

    Goes well

    Very satisfied

    Good luck with the new business



    Doug Richardson

    The vines
  • From: Neil Black SA
    Sent: Thursday, April 19, 2012 1:09 PM
    To: Craig Smith '
    Subject: Feedback required



    Craig

    Stuff arrived for EX200

    I asked TNT to pick it up and it sat for 2 weeks while they tried to work out where Taperoo was !



    Happy with the service



    Best Wishes

    Neil Black

    Taperoo

    SA
  • From: Drew Moffit
    Sent: Friday, April 20, 2012 8:46 AM
    To: Craig Smith
    Subject: Hitachi Trackgear feedback



    Gidaye Craig



    Greetings from Yaranbella ,being a kiwi you wont have a clue where it is.

    Track groups arrived and I will fit them in the next couple of months

    Master pins and both sides all look good

    Happy to recommend your site

    Be better if I could have use my amex card



    Regards Drew

    Yaranbella

    NSW

    Australia
  • From: Neil Black SA
    Sent: Thursday, April 19, 2012 1:09 PM
    To: Craig Smith '
    Subject: Feedback required



    Craig

    Stuff arrived for EX200

    I asked TNT to pick it up and it sat for 2 weeks while they tried to work out where Taperoo was !



    Happy with the service



    Best Wishes

    Neil Black

    Taperoo

    SA
  • From: Repcan- dave
    Sent: Thursday, April 05, 2012 12:03 PM
    To: Craig Smith
    Subject: Slew box



    Feed back as requested

    Part was 30% of genuine

    Fitted straight on

    Arrived with 15 days



    Good trader



    Dave Hollis
  • From: Ali Farms NSW
    Sent: Tuesday, April 03, 2012 11:51 AM
    To: Craig Smith
    Subject: Trackgroups





    Hi Craig

    Re feedback request.



    Track groups arrived as described.

    Fitted straight on,

    Recommend AAA



    Darren Wilson

    Ali Farms NSW.
  • Sent: Sunday, May 13, 2012 4:04 PM
    To: 'Craig'
    Subject: parts feedback request.

    Craig

    Slew motor installed
    Goes well
    Had a problem getting the part through customs but sorted it in the end. Will buy again
    Hope all is well in Christchurch

    Allan Provis

    Old Beach

    Tasmania

    Australia
  • From: “Peter OSullivan”
    Sent: Tuesday, May 22, 2012 2:16 PM
    To: Craig Smith
    Subject: Feedback Request

    Hello Craig

    Yep they got here and I am happy with them,they fit etc

    easy to use the buy on line


    See ya


    Peter OSullivan.

    NSW
  • From: “Karl Hall”
    Sent: Thursday, May 31, 2012 8:47 AM
    To: “Craig Smith”
    Subject: RE:Feedback request

    Good Morning Craig

    I am happy to recommend you as a trader and we will buy again from you.

    The tracks were half the price I got quoted out of agents.

    Fitted good no worries



    Yours truly,

    Karl Hall

    Nightcliff

    NT
    Australia
  • From: “Rob Malcolm”
    Sent: Tuesday, June 05, 2012 1:58 PM
    To: Craig Smith
    Subject: RE: Feedback request.

    Got your email sorry I forgot.
    Fuel cap arrived fitted what else can I say
    Price was good
    Made the order at 3 in the morning
    Recommend

    Rob Malcolm
    Kedron
    QLD

WWW.EXCAVATORPARTS.CO.NZ

craig@excavatorparts.co.nz

0800 223 223

+6427 555 8338

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