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Contact Details

Physical:
Postal:
P O Box 182
Hokitika
Westland
7810
New Zealand
Phone:
0275558338
Mobile:
0275558338

Terms-and-Conditions


EXCAVATOR PARTS AND MACHINERY SALES

BUY ONLINE STORE


www.excavatorparts.co and www.excavatorparts.co.nz

Is the URL representing the web presence of:

Excavator Parts & Machinery Sales Limited (us, our or we), is a  New Zealand registered (incorporated) limited liability company, New Zealand Companies Office reference number 35316191 

The Company's Physical Address is:
483B Hau Hau Road, Blue Spur, Hokitika, 7811, New Zealand

Goods are sold worldwide and are only advertised for sale using New Zealand currency (NZD / $NZ).

Our shopping cart page includes a third party currency conversion link for purchaser guidance.  Actual conversion to New Zealand currency for a purchase will be at the rate applying at the exact time of completion of the payement.

Excavator Parts & Machinery Sales Ltd bears no responsibility for the likes of any bank, credit or debit card fees or any foreign exchange conversion fees that might add to the cost of any purchase made using this website.

Contact Details for Excavator Parts & Machinery Sales Ltd are:

Postal address:

Excavator Parts and Machinery Sales Limited

P O Box 182, Hokitika, New Zealand  (Post Code 7842)

Telephone:     +64 3 755 8647  (mobile +64 27 555 8338)

Email:     craig@excavatorparts.co.nz

Goods Sold are Subject to the Following:

Every effort is made to ensure that the goods offered for sale on this website are adequately described.  Unless there is an annotation to the contrary, no photograph or drawing depicting or illustrating aspects of any product offered for sale by this website is a photograph of the actual item offered for sale.

Suitability for purpose of replacement parts and/or other products purchased from us shall be the responsibility of the purchaser.

Should an intending purchaser have any doubt about a product or wish to confirm the suitability or specification of any product we offer for sale, we ask that the intending purchaser email us to query or confirm the product specification.

Returns Policy:

Refunds are not available for goods that are sold as described.  No Warranty is given or implied on any parts unless specifically stated in writing on the invoice produced.

EPMS Ltd accepts no liability for costs incurred for incorrect / faulty parts supplied, fitting or replacing of parts, labour, down time, hirage of replacement machinery or any other unforseen costs. 

We recommend that, before proceeding to our "Checkout" buyers make completely certain the item selected from our catalogue is an exact match by;

  • Machine make, and;
  • Model

For the machine it is intended to fit our product to.

Refunds are not available for goods that the buyer deems unsuitable but would have been suitable if the correct make and model particulars had been supplied to us.

Please refer to the "Confirmation of replacement parts specifications" section on our "Confirmation" page.  It invites the buyer to provide any information that might assist us to correctly identify which of our products will match your purpose.

If the goods (our product or products) recieved from us by the purchaser are faulty, we will replace those goods if they are returned to us within 30 days of dispatch by us.

If the buyer has any claim in respect to ineffective operation on the goods or short supply of any of the goods the claim must be made to the company in writing within 28 days of date of delivery or service.  The fact that no such claim has been made shall be conclusive evidence in any proceedings by the company and the buyer that the goods at the time of delivery and/or install were in good working order and condition.

Subject to the provisions of the consumers guarantees act 1993 to the extent the apply to the agreement, the liability of the company to the buyer shall not in any case exceed the purchase price of the goods in respect to which the liability arises whether such liability arises in contract or in tort or otherwise.

In any case of liability on the part of the company arising from breach of contract shall be under no liability for damage or consequential loss to the buyer or any other party arising from such breach.

Returns and refunds shall be subject to any manufacturers warranty

Reimbursement of any shipping expenses by us will be at our discretion and will be of no more than the value of any delivery shipping cost paid, or payable by us.

Delivery Times:

We will process a purchaser's order within 1 business day following our receipt of payment as cleared funds in our bank account.  Payment by online banking cannot be checked until the next business day.  We will send the purchaser an email notifying you when the purchaser's order has been shipped.  

For packages that are submitted for delivery by courier or by post, allow up to 4 days for delivery within New Zealand and 12 days for delivery internationally.  

Delivery times, for larger items and for goods dispatched by us to be forwarded on to the purchaser by the purchaser's carrier, will depend on the freight facilty the purchaser chooses for delivery.

We will not take responsibility for any costs incurred due to delivery holdups.

Delivery, Special Conditions:

If the purchaser requires delivery of an order:

To a destination where there is no commonly available "door to door" courier, post or freight service link with New Zealand (that is carriage for the entire delivery process by standard postal service or a courier of freight forwarding service such as, or similar to, DHL, TNT Express, NZ Courier Post, Emery, Emerates, Post Haste etc),or;

If delivery of the purchase is to be within a country not listed in the "Shipping" options provided in our shopping cart;

Consignment by us shall be strictly FoB to a mutually agreed New Zealand based freight forwarding agent.

We acknowledge that purchasers will know how best to describe their delivery address.  For that reason, in our "Order Confirmation Page" we provide purchasers with a prompt, suggesting that the purchaser should add, to the "Comment Box", the precise address for final delivery and also a telephone number that can be used by the delivery operator to confirm the date, time and place for final delivery.

Privacy:

The privacy of purchaser or customer; data, orders and credit card details is important to us.  We will not disclose purchaser credit card details to any third party nor will we sell purchaser or customer data to any third party.

Details of purchaser order details will only be disclosed to the extent that is required to complete delivery and security of purchase orders.

If we publish newsletters we will not send them to purchasers or customers who ask us to be removed from our mailout database.

The credit card details purchasers supply when making "shopping cart" orders from this website are not captured by us, nor are they stored anywhere on our servers or in our premises.  Credit card details are processed in real time, using secure encryption, by an independent payment gateway authorised by our bank.

If a purchase is subject to payment by use of credit card details the purchaser supplies to us independently of our shopping cart service, we will not retain those credit card details for longer than is neccessary to complete the payment transaction.

Safety and Security of Your Order:

To protect the security of your order, at our discretion, we might request up to three (3) forms of identification for check matching of the purchaser details and delivery address.

We will take particular care to ensure appropriate matching of invoicing and delivery addresses.  All consignments will include a requirement that delivery must be signed for upon receipt, when proof of identiy might also be required.

We  reserve the right to cancel (reverse) any purchase we consider might present a risk to us, or to the party who has paid for, or is due to pay for, a purchase from us.  We will make a full refund of any funds we receive for a cancelled purchase.

Machinery Brokering:

As a Broker we earn our commission from the seller of the machine.  We are not an agent of the seller.  

EPMS have no agency agreement with the Vendors.

If you are happy in principle with the offered machine, We will then offer you the  sellers contact details and from that point it is your responsibility to check due dilgence. If in any doubt, we reccommend you take professional advise.

EPMS accepts no loss or liability for any costs / fees incurred from brokering transactions.

Disclaimer:

Unless otherwise stated product prices are exclusive of cartage insurance.

Excavator Parts & Machinery Sales Ltd bears no responsibility for the likes of any; bank, credit or debit card fees or any foreign exchange conversion fees, that might add to the cost of any purchase made using this website.

At the sole discretion of Excavator Parts & Machinery Sales Ltd, product prices are inclusive of cost, insurance and freight for delivery within New Zealand and to Australia and the USA and to selected destinations in Oceania and South Easat Asia.  For delivery elsewhere the responsibility of Excavator Parts & Machinery Sales Ltd ends with acceptance of the purchased product by a freight forward facility chosen by Excavator Parts & Machinery Sales Ltd. 

The purchaser is responsible for all sales, importing and exporting duties, fees, costs and taxes and all obligations and costs of purchase, freight and storage, not paid by, and at the sole discretion of, Excavator Parts & Machinery Sales Ltd.

Payment of the invoice is considered binding to the terms and conditions above.


 

WWW.EXCAVATORPARTS.CO.NZ

craig@excavatorparts.co.nz

0800 223 223

+6427 555 8338

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Phone: 0275558338 New Zealand

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