Returns Policy

Returns Policy:

Refunds are not avaialble for goods that are sold as described.

We recommend that, before proceeding to our "Checkout" buyers make completely certain the item selected from our catalogue is an exact match by;

  • Machine make, and;
  • Model

For the machine it is intended to fit our product to.

Refunds are not available for goods that the buyer deems unsuitable but would have been suitable if the correct make and model particulars had been supplied to us.

Please refer to the "Confirmation of replacement parts specifications" section on our "Confirmation" page. It invites the buyer to provide any information that might assist us to correctly identify which of our products will match your purpose.

A full refund will be provided to any goods returned to us at Hokitika, New Zealand, unopened and in the original packaging and within 30 days of dispatch by us. Shipping expenses, in either direction, are not refundable.

If the goods (our product or products) recieved from us by the purchaser are faulty, we will replace those goods if they are returned to us within 30 days of dispatch by us.

Returns and refunds shall be subject to any manufacturers warranty and New Zealand's Consumers Guarrantees Act.

Reimbursement of any shipping expenses by us will be at our discretion and will be of no more than the value of any delivery shipping cost paid, or payable by us.

Contact Us For More Information
Postal: P O Box 182
Phone: 0275558338

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